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ADV NewsUral Issues Recall On Several Of Its Sidecar Models

Ural Issues Recall On Several Of Its Sidecar Models

Defective wheels trigger a recall on five of the brand's sidecar motorcycles.

Published on 06.27.2022

Irbit Motorworks of America (IMZ) is recalling certain Ural Gear Up, Ural Patrol , Ural Retro, Ural Tourist (T), and Ural cT models due to a wheel related issue. It is estimated that a total of 3,250 units from model years 2015 to 2017 are affected by the recall filed with the National Highway Traffic Safety Administration (NHTSA). 

According to the defect report, affected motorcycles have wheels that were improperly tightened using components supplied by ComStar. Upon further review of customer complaints, it was determined the assembly defect is specific to aluminum rims used in production between 9/15/2011 and 10/3/2017.


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Specifically, it was found that the wheel spokes were over-tightened and all wheels installed within those assembly dates may be defective. The NHTSA recall report states that the defect could cause broken and/or split rims, which could lead to wheel lockup increasing the risk of  a crash.

Models affected by recall

MakeModelYear
UralCT2015-2017
UralGear-Up2012-2017
UralPatrol-T2012-2017
UralRetro2012-2017
UralTourist-T2012-2015

How To Get It Fixed

Owners of affected models are instructed to call their local authorized Ural dealer as soon as possible to have the recall repair performed. To remedy this defect, dealers will replace the wheels, spokes, tubes, and rim strips, free of charge on all wheels. Replacement wheels are from a new supplier IMZ began using in 2018 and stricter monitoring of assembly has been put in place. This recall excludes wheels previously replaced by warranty and/or under a previous recall.

According to the official NHTSA filing, owner notification letters are expected to start being mailed on August 1, 2022. You may also contact Irbit Motorworks of America’s customer service line at 1-425-702-8484 or check your VIN to see if you are affected by the recall at www.nhtsa.gov.

Author: ADV Pulse Staff
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Joe John
Joe John
June 27, 2022 12:27 pm

Is Ural even allowed to import motorcycles at this point? Doubt there will be much demand for Russian motorcycles for the foreseeable future.

James Parker
James Parker
June 27, 2022 12:33 pm
Reply to  Joe John

Ural moved to Kazakhstan and is no longer from Russia.

MG
MG
June 27, 2022 7:40 pm

Ural is also headquartered here in the USA. The owner practically lives here and they publicly posted they do not support the war. Owners of Urals would still like to ride safe machines. Also, Ural was replacing the wheels for owners prior to the recall at the first sign of any damage. They have been nothing but gentlemen to work with.

William Murar
William Murar
June 28, 2022 8:48 am

If I paid to have a wheel repaired, will Ural reimburse me for the repair? It was repaired several years ago.

ADV Pulse
ADV Pulse
June 30, 2022 7:01 pm
Reply to  William Murar

Hey William, for questions about the recall contact Irbit Motorworks of America’s customer service line at 1-425-702-8484. Good luck!

enrique gomez
enrique gomez
July 6, 2022 2:40 pm

Anyone have the NHTSA case number of this recall? I’ve entered my vin # on their website and this is the msg i get:

“The VIN you entered cannot be processed at this time. If the VIN was entered correctly, please contact your vehicle manufacturer for more information.”

I went to the URAL Dealer in San Diego, CA. They said there is NO RECALL on Records …… I have one wheel totally damaged. I changed all the tires and was told all other wheels are cracking too !!! i called the number posted and still haven’t got any calls back…….

Any recommendations of how to overcome this issues?

THX!!!

ADV Pulse
ADV Pulse
July 6, 2022 3:35 pm
Reply to  enrique gomez

Hi Enrique, The NHTSA recall number is 22V-431 (Issue ID 22V431000). According to the report, dealer notification letters will be emailed starting on 7/15/22. You may also contact the NHTSA Hotline at 1-888-327-4236.

Todd Pieper
Todd Pieper
July 14, 2022 7:58 am
Reply to  ADV Pulse

NHTSH shows no record of 22v-431 or 22v431000…where are you getting info?

James Parker
James Parker
July 14, 2022 9:21 am
Reply to  Todd Pieper

I just checked and found it. You can also look it up by vehicle typing Ural and it shows there is a recall for the models.

ADV Pulse
ADV Pulse
July 14, 2022 10:02 am
Reply to  Todd Pieper

Hey Todd, NHTSA. Like mentioned above, you can find it by vehicle or you can look up by ID https://www.nhtsa.gov/recalls?nhtsaId=

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